How can I open a support case?

Modified on Fri, 3 May at 10:19 AM

You can open a support case by contacting support by phone, email, chat or ticket system.


Phone International: +49 (0) 5971 800 299 0


Email: support@purelink.de


Chat at the bottom left directly on our website purelink.de



Ticket system: If you are already here in the FAQ section, you can click directly on Submit ticket in the top right-hand corner to start a request:





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